Terms and Conditions

Visionlight Productions Inc.

Box 549, Rosenort, Manitoba, Canada R0G 1W0

Email: support@outfielder.io

Outfielder and Outfielder Growth are operational growth services and systems operated by Visionlight Productions Inc.

Outfielder provides operational growth systems, strategy, automation, implementation, and infrastructure to help businesses grow beyond their internal operations ("the Infield").

Services may include:

• Free Operational Growth Reports
• Strategy Builds
• Lead generation systems
• Customer follow-up systems
• Referral systems
• Automation and operational infrastructure
• Start Plans and recurring support
• Custom software, systems, and implementation projects

We may update, improve, modify, or discontinue any service at any time.

Outfielder may provide a free Operational Growth Report containing observations, recommendations, and implementation opportunities.

By using the report, you agree:

• Reports are informational only
• Reports are not legal, financial, tax, or professional advice
• Recommendations require independent business judgment
• We do not guarantee growth, leads, referrals, conversions, revenue, or outcomes
• Any promotional implementation credit, including a $495 credit, has no cash value, may expire, may be subject to eligibility requirements, and may be modified or discontinued at our discretion.

Outfielder provides recommendations, systems, and implementation on a best-effort basis.

We do not guarantee:

• Revenue growth
• Lead volume
• Conversion improvements
• Referral activity
• ROI
• Business performance
• Operational outcomes

Business results depend on factors outside our control including execution, market conditions, staffing, competition, budgets, and third-party systems.

You agree to:

• Provide accurate business information
• Participate reasonably in implementation
• Provide access, approvals, assets, and integrations when required
• Maintain legal compliance

You remain responsible for business decisions, execution, customer relationships, legal compliance, and third-party platforms.

Delays caused by missing approvals, restricted access, incomplete information, or client inaction are not Outfielder's responsibility.

Outfielder may rely on third-party systems including:

• CRM platforms
• Email and SMS systems
• Hosting providers
• Automation tools
• APIs
• Analytics systems
• AI and operational technologies

We are not responsible for outages, restrictions, pricing changes, interruptions, or failures caused by third-party providers.

Users remain responsible for maintaining necessary subscriptions, licenses, and access.

Outfielder may offer:

• Free services
• One-time strategy engagements
• Implementation packages
• Monthly recurring plans
• Enterprise or custom pricing

Fees are governed by invoices, proposals, subscriptions, or written agreements.

Late or missed payments may result in paused work, suspended systems, or restricted access.

Refunds are provided solely at Outfielder's discretion.

Because services involve strategy, implementation, software, and business-specific work:

• Refunds are not guaranteed
• No refunds are automatically owed after work begins
• Partial refunds may be considered depending on completed work
• Subscription fees already incurred may be non-refundable

Outfielder will use reasonable efforts to protect confidential business information shared during reports, strategy, implementation, and consulting.

We will not publicly disclose confidential information except:

• To provide services
• Where legally required
• With written permission

Outfielder may use testimonials, case studies, or project outcomes only with written client permission.

No identifiable client information or business details will be publicly shared without approval.

You may not use Outfielder services for:

• Illegal activity
• Fraud
• Spam or deceptive marketing
• Harmful automation
• Privacy violations
• Malicious activity

You may not reverse engineer, exploit, or misuse proprietary systems.

Violations may result in suspension or termination.

Services are provided on a commercially reasonable best-effort basis.

We do not guarantee:

• Continuous uptime
• Error-free systems
• Immediate support
• Uninterrupted performance

Interruptions may occur due to hosting, APIs, maintenance, cybersecurity events, or third-party providers.

To the fullest extent permitted by law, Visionlight Productions Inc. and Outfielder are not liable for:

• Lost profits
• Lost revenue
• Lost customers
• Business interruption
• Data loss
• Indirect or consequential damages

Where liability applies, total liability shall not exceed amounts paid directly to Outfielder for the affected service during the previous six (6) months.

Outfielder services are provided "as is" and "as available" without warranties of any kind, including merchantability, fitness for a particular purpose, or business performance expectations.

We may suspend or terminate services for:

• Non-payment
• Abuse or misuse
• Illegal activity
• Security concerns
• Violations of these Terms

Termination may affect access to systems, subscriptions, or services.

Information is collected only as reasonably necessary to operate and support Outfielder services.

We do not sell personal information.

See our Privacy Policy.

These Terms are governed by the laws of Manitoba, Canada.

Disputes shall be subject to the exclusive jurisdiction of Manitoba courts.

Where applicable, users may request access, correction, or deletion of personal information.

Outfielder is not intended for children under 13 years of age.

We may update these Terms at any time.

Continued use of Outfielder after updates constitutes acceptance of revised Terms.

Outfielder / Outfielder Growth

Operated by Visionlight Productions Inc.

Box 549

Rosenort, Manitoba, Canada R0G 1W0

Email: support@outfielder.io

Website: outfielder.io

By using Outfielder, generating a Growth Report, purchasing services, subscribing to a plan, or accessing outfielder.io, you acknowledge that you have read, understood, and agree to these Terms and Conditions.